Our programs acknowledge that in your industry, security is vital – for your staff and of course for your customers. A single incident badly dealt with can quickly damage an establishment's reputation. We also understand the risk of legal liability for the safety of your patrons and staff.
Our program developers have experience in your industry! From security staff to management, waiters and waitresses, car guards and owners – we've learned from everyone! We've listened and identified common threads in what we've understood and developed a tailored made program for you – the first of its' kind!
Our Self Defence module takes cognizance of space constraints, legal requirements and of course is mindful that the patron may be drunk, verbally abusive, riotous –and well, that he may be a complete nuisance and an idiot – but he's still a customer.
We teach absolutely mind blowing techniques that can be taught to any staff member irrespective of size, weight, age or physical condition.
Our special module on harassment teaches your female staff how to deal quietly, decisively and of course politely with customers that can't keep their hands to themselves –you know what we mean.
Using our trademark system of Confirm, Communicate and Contain, we'll have your floor staff positioning themselves appropriately to meet any confrontation. We'll teach them about verbal de-escalation techniques that will talk most confrontations down before they become disruptive. When all else fails and a physical intervention is required, we'll not only teach your staff to handle it, we'll teach them how to deal with the remaining customers to minimize disruption.
Spot an armed robbery before it happens! With input from seasoned police officers with decades of experience and with the help of those unfortunate to have been victims, we'll teach you how to spot it ahead of time.
As always, our programs are always role play scenario based, fun and interactive. We get everybody involved and learning in a relaxed environment to emphasize teamwork.
You won't find a more comprehensive program that's tailored to and understands your industry dynamics. This program is one of the finest investments you'll make in you team and your establishment will quickly reap the benefits.
Get started now with a whole new way of brining your team together safely and securely and develop your establishments reputation as a safe place to be.